1. Data controller
Under Personal Data Protection Law No. 6698 (“the Law”), your personal data is processed by our company, whose details are given below, in its capacity as data controller and within the scope described in this notice.
Seller / Company name: Duranka Teknoloji Sanayi Ticaret Ltd Şti
Adres: Cenedag Mah. Korkmaz Sk. No: 1B Derince / KOCAELI / Turkiye
Phone: 0536 622 24 12
E-mail: info@duranka.com
KEP adresi: duranka@hs01.kep.tr
MERSİS no: 0733097032400001
Vergi dairesi / no: Derince / 7330970324
Web sitesi: www.duranka.com
2. Personal data processed
- Identity: name and surname; Turkish ID number for individual invoices.
- Contact: e-mail address, telephone number, delivery and billing address.
- Customer transactions: order, cart, wishlist, request, quotation, review and rating information, contact form messages.
- Finance: invoice details; for corporate purchases company name, tax office and tax number; payment amount and method. Your card details are not processed or stored by our company; card payments are made through the infrastructure of the licensed payment institution PayTR.
- Transaction security: IP address, session information, activity logs and your password stored in irreversibly encrypted form.
- Marketing: your contact details for campaign and announcement messages, only if you give consent.
3. Purposes of processing
- Responding to your requests, questions and quotation requests,
- Creating and managing your account,
- Receiving orders, collecting payment, invoicing, and running shipping and delivery,
- Running after-sales support, warranty, return and right of withdrawal processes,
- Fulfilling legal obligations (tax, commercial, consumer and internet legislation),
- Ensuring information security and preventing misuse and fraud,
- Informing you about campaigns, news and announcements if you give consent.
4. Method of collection and legal grounds
Your personal data is collected electronically through the contact, registration and order forms on our website, the name and e-mail address provided by Google if you use “Sign in with Google”, e-mail, telephone and strictly necessary cookies.
This data is processed on the legal grounds set out in Article 5(2) of the Law: establishment or performance of a contract (c), compliance with a legal obligation of the data controller (ç), establishment, exercise or protection of a right (e) and our legitimate interest, provided it does not harm your fundamental rights and freedoms (f). Campaign and announcement messages are only sent on the basis of your explicit consent, which you may withdraw at any time.
5. Transfer of personal data
Your personal data may be transferred, limited to and proportionate with the purposes above, to the payment institution (PayTR), shipping and logistics companies, e-invoicing / accounting service providers and our financial adviser, the hosting and e-mail service providers we use, our lawyers in legal disputes and, upon request, to authorised public institutions.
If the servers of the e-mail, hosting or authentication (Sign in with Google) services we use are located abroad, your data may be transferred abroad in accordance with the conditions of Article 9 of the Law (adequacy decision, standard contract or other appropriate safeguards, or explicit consent).
6. Retention period
Your personal data is kept for the period required by the purpose of processing and the retention periods set out in the relevant legislation (e.g. up to 10 years for invoice and order records under tax and commercial law), after which it is deleted, destroyed or anonymised.
7. Your rights
Under Article 11 of the Law, you have the right to learn whether your personal data is processed, to request information if it has been processed, to learn the purpose of processing and whether it is used in line with that purpose, to know the third parties in Türkiye or abroad to whom it is transferred, to request correction if it is incomplete or inaccurate, to request deletion or destruction under the conditions of Article 7, to request that these operations be notified to third parties to whom the data has been transferred, to object to a result against you arising exclusively from automated analysis, and to claim compensation for damages arising from unlawful processing.
8. Application
In accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller, you may submit requests regarding your rights in writing, together with documents identifying you, to Çenedağ Mah. Korkmaz Sk. No: 1B Derince / KOCAELİ, kayıtlı elektronik posta (KEP) adresimize (duranka@hs01.kep.tr) güvenli elektronik imza veya mobil imza ile ya da or from the e-mail address registered in our system to info@duranka.com. Your application will be concluded free of charge within 30 days at the latest; if the process requires an additional cost, the fee set by the Board may be charged. You can use the information on the Data Subject Application Form page for your application.
9. Cookies
For detailed information about the cookies used on our website, please see our Cookie Policy page.
Last updated: 3 November 2026