Privacy and Security Policy

How we protect your information and your payment transactions on our website.

Secure connection

All pages on www.duranka.com are served over a secure (https) connection encrypted with an SSL certificate. The information you enter in forms is sent to our server encrypted.

Card security

Credit and debit card payments are made through the infrastructure of PayTR, a payment institution licensed by the Central Bank of the Republic of Türkiye, with your bank’s 3D Secure verification. Information such as the card number, expiry date and security code is not entered on our site and is not processed or stored on our servers.

Account security

Your password is stored in irreversibly encrypted form; nobody, including our employees, can see it. We recommend that you do not share your password with anyone and sign out on shared devices when you are done. If you forget your password, you can reset it with the “Forgot password” link.

Use of your information

The information you share is only used to fulfil your order and request, to comply with legal obligations and, if you have given consent, to keep you informed; it is never sold or rented. Details are on our Privacy Notice (KVKK) page.

Against fake e-mails and calls

Our company never asks for card details, passwords or verification codes by e-mail, telephone or message. If you receive such a request, please do not reply and let us know at info@duranka.com.

Linked sites

The content and privacy practices of other websites linked from our site are the responsibility of those sites.

Changes and contact

This policy is updated when necessary; the current version is always published on this page. For questions, contact us at info@duranka.com or on 0536 622 24 12.

Last updated: 3 November 2026